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    Welcome to the Office of
    Strategic Marketing and Communications
    Research Website

    OSMC conducts research studies to support marketing strategies, recruitment efforts, program development, and executive decision-making.

    To learn more about the NYU-SCPS market research mission, downloadable reports from research library, and the services we provide, click on the links above this page.

    Note that reports from the library are restricted. To access the research library, please register with us or contact Rebecca Pearson at 212-998-7085.

     

    RESEARCH NEWS

    Wednesday
    Sep292010

    SCPS Alumni Survey Employment Profile

    We closed the alumni survey at the end of August and are now tabulating results from that study. Here is a snapshot of those results.

    Employment Before Enrollment

    • 75% were employed full time
    • 6% were employed part time
    • 3% were self-employed
    • 5% were unemployed but looking
    • 8% were full time students
    • 3% Retired, in the military, or full time homemaker

    Employment While Enrolled In their Program of Study

    • 58% were employed full time
    • 17% were employed part time
    • 2% were self employed
    • 3% were unemployed but looking
    • 17% became full time students
    • 3% Retired, in the military, or full time homemaker

    The drop in full time employed students and the percent of those who had been looking for work can be explained by the rise in full time students and a significant increase in those working part time.

    Employment at Graduation

    • 67% were employed full time
    • 5% were employed part time
    • 6% were self-employed
    • 18% were unemployed but looking
    • 4% Retired, in the military, or full time homemaker

    An additional 9% of students found employment upon graduation while 18% — many of whom were full time students — began searching for employment in earnest. There are also twice as many graduates who pursued self employment careers. 

    Current Employment Status

    • 74% are employed full time
    Thursday
    Sep022010

    We're Now on LinkedIn

    This week, I created a LinkedIn Group inviting all respondents of our recent alumni survey who have indicated an interest in participating as a panelist. I hope to initiate and develop a rich dialogue among our alumni on a variety of topics that touch on their professional and personal aspirations. If you are an alumni reading this (one can only hope), please feel free to participate even if you missed out on this year's survey. We would love to hear from you. To join, log in to your LinkedIn account and join the group: NYU SCPS Graduate Program Research Panel Group.

    Tuesday
    Jun152010

    DMA 2010 Response Rate Trend Report

    The Direct Marketing Association just published their findings from the 2010 Response Rate Trend Report which provides key cost and performance benchmarks to help marketers gauge the efficiency of their campaigns. 

    Key Findings

    • Email to a house list averaged:  a 19.47 percent open rate; a 6.64 percent click-through rate; a 1.73 percent conversion rate; with a bounce-back rate of 3.72 percent and an unsubscribe rate of 0.77 percent. 
    • Response rates for Direct Mail have held steady over the past four years.  Letter-sized envelopes, for instance, had a response rate this year of 3.42 percent for a house list and 1.38 percent for a prospect list. 
    • Catalogs had the lowest cost per lead/order of $47.61, just ahead of inserts at $47.69, email at $53.85, and postcards $75.32. 
    • Outbound telemarketing to prospects had the highest cost per order or lead of $309.25, but it also had the highest response rate from prospects of 6.16 percent.  The highest response rate for a house list was also telephone, at 10.41 percent.
    • Paid search had an average cost per click of $3.79, with a 3.81 percent conversion rate. The conversion rate (after click) of internet display advertisements was slightly higher at 4.43 percent.
    • Response rates for B-to-B campaigns were generally higher than for B-to-C campaigns.  Lead generation and high-end average sale campaigns also had higher response rates.
    • Nearly 60 percent of direct mail campaigns in financial services aimed to produce a direct sale.  The average response rate was a comparatively low 2.66 percent to a house list and 1.01percent to a prospect list.

    DMA’s Response Rate Report Trend Report was conducted through a survey that was emailed in March and April 2010.  When the survey was closed, DMA had received 473 usable responses. Read more

    Source: http://www.the-dma.org/cgi/dispannouncements?article=1451

    Friday
    Apr162010

    2010 Study Finds McGhee Tuition Competitive With Peer Institutions

    The spring 2010 competitive tuition study for adult undergraduate degree programs is underway and a cursory look at the numbers reveal that we are competitively priced among five other private nonprofit peer institutions (in NY, CT, and NJ) that charge more than $1,000 per credit.

    • Fordham: $1,140 per credit
    • Drew University: $1,165 per credit
    • Sarah Lawrence College: $1,368 per credit
    • Albertus Magnus: $1,137 (Spring 2010 per credit excluding fees)
    • Columbia (CCS): $1,270 per credit
    • NYU McGhee: $1,078 (Spring 2010 per credit excluding fees)

    All five institutions offer adult undergraduate programs that closely match the degree programs offered by McGhee.

    Among public four-year institutions, the lowest tuition is from Thomas Edison State College, a distance education only public nonprofit higher ed institution in New Jersey, charging $125 per credit for residents and $165 per credit for non-residents. This likely accounts for the school not having a physical campus. The highest tuition is also from a New Jersey public for profit institution, the New Jersey Institute of Technology. Tuition is currently at $378 per credit for residents and $788 for nonresidents.

    (Note: Tuition stated is based on Web site information posted by the institution.)

    Thursday
    Apr082010

    Leading Research Universities Commit to Improved Data on Undergraduate Education

    Although the announcement was made three years ago, NYU this year will be providing data to the AAU’s Data Exchange (AAUDE). Collective statistics will report on undergraduate performance such as graduation rates, time to degree, and careers following graduation.

    What makes this particular initiative different from past reports is that the study will track the student’s undergraduate progress through graduation. This will allow for a better understanding of retention and stopout rates by including the student's progress at transferred institutions.

    In the past, we have made assumptions that when a large percentage of students don’t graduate from the same institution where they first enrolled, the institution has failed in its mission. For adult undergraduates, this isn’t necessarily the case. For these students, things such as job relocation or financial burdens impact their ability to stay at one institution until graduation. A study of 12 institutions revealed that retention of adult undergraduates hovered around 50-70 percent. Not great when compared with traditional aged student retention of 80-90+ percent.

    This new "retention" benchmark will focus less on stopout rates and more on the students ultimately graduating along with the careers they pursue afterward -- regardless of the number of institutions involved.

    Read More or Visit AAU's Website at www.aau.edu

    Adult Undergraduate Benchmarking Study (2008)